Refunds

I Don’t Want the Product — How Do I Return It and Get a Refund?

We’re sorry to hear that! If you'd like to return your product and request a refund, please email contact our 24/7 email support team at support@purecut.co with the following details:

• Reason for the return
• Photos of the product (e.g. damaged item, missing parts, etc.)
• Full Name
• Order number
• Email address used for the purchase
• A copy or photo of your receipt (if available)
   

📦 Please Note:

Return shipping costs are the responsibility of the customer. However, we're happy to provide an estimated return shipping cost to help you plan accordingly.

Once we receive your return and verify the product condition, we’ll process your refund promptly.